Questionnaire for eCommerce Website Design

Dear Customer,

We understand that filling out questionnaires may not be everyone’s preferred activity, but in order to create an exceptional website, we kindly request your assistance in providing us with some essential information. Please answer all questions and include as much detail as possible. Your input is crucial for designing a website that meets your expectations.

Thank you.

Your Name

Your Email

We will send you a summary of this questionnaire to this email address.

Store Information

These details will be displayed on various sections of your newly created website.

Name of Store or Business

ABN

Contact Email Address

Contact Phone Number

Store Address

Please leave it empty if you want to hide the store/business location.

Kindly upload your logo file. If the original design file is accessible, please include that as well.

🗁 Upload Logo Files

Please list all of your social media URLs that should be linked to your website.

Platform	URL

Website Content

To create your new online store, we require the content information, which includes store description, product details, shipping information and more. Please indicate if your product prices and/or shipping fees include GST. You can upload product images in the next step.

Please indicate the preferred source from which you would like us to retrieve the content for your online store.

I have an online page (eg,current website or Facebook) where DIGITALON can find the details

I have a file (eg, Microsoft Word) that contains the details

Let me write about them now

What is the URL of the online page?

Upload to Google Drive

Please give a succinct description of your store, outline your product offerings, detail your shipping procedures, and mention any other information you’d like included on your website.

Images & Files

Please upload any product images, photos, and files related to your business to our Google Drive using the link below. We recommend high-resolution images for optimal quality (200px width). If we are pulling the content from an existing page (website or Facebook) please skip this step.

Upload to Google Drive

Terms & Conditions

Please upload your terms & conditions and refund policy.

I have a file (eg, Microsoft Word) that contains the details.

I will send it later.

Upload to Google Drive

Look and Feel of Website

Do you have a brand style guide?

Yes

Please upload your brand style guilde.

Select File

Do you have preferred colours our designers should consider (e.g. brand color)?

Not really. I want DIGITALON to select nice colours for my website

Yes, I do

What’s your primary colour?

Primary colour will be used for headings and buttons on your website.

What’s your secondary colour?

Secondary colour will be used for subheadings, button hover, etc on your website.

Are there any website examples you’d like us to reference while designing your website?

URL

Domain Details

A domain is a web address, typically in the format of “yourbusinessname.com.au”.

Do you already have a domain?

Yes

What is the domain?

Who is your domain registrar?

Your domain registrar is the company where you bought your website address (e.g. yourbusinessname.com.au). Popular domain registrars include GoDaddy, Crazy Domains, Google Domains and Namecheap. We need to access your registrar account in order to link your new website with the domain.

We recommend you buy a domain at GoDaddy or at Namecheap. After purchasing a domain please let DIGITALON know where you bought it from.

Last Question

Is there anything else you’d like to add that we haven’t covered yet?